Privacy Policy

1. Introduction

DropScore ("we", "our", "us") operates the website https://dropscore.online. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our Service.

2. Information We Collect

Information you provide:

• Email address — when you join our waitlist, subscribe to Pro, or contact us.
• Payment information — collected and stored securely by our payment processors (Dodo Payments and Razorpay). We do not store your card or bank details on our servers.
• Discord username — when you join our Discord community.

Information collected automatically:

• IP address — used for analytics, security, and abuse prevention.
• Browser and device info — user agent, screen resolution, and operating system.
• Usage data — pages visited, time spent, and features used.

3. How We Use Your Information

• To provide, maintain, and improve the Service.
• To process payments and manage subscriptions.
• To send transactional emails (receipts, domain lists, feature updates).
• To respond to support inquiries.
• To detect, prevent, and address technical issues or abuse.
• To send marketing communications (only if you have opted in).

4. Third-Party Services

We use trusted third-party services to operate the Service:

• Dodo Payments & Razorpay — payment processing and subscription management.
• TraceMyIP — website analytics and visitor tracking.
• Discord — community platform.
• Make.com — automation and email delivery.

Each third party has its own privacy policy. We recommend reviewing them.

5. Data Sharing

We do not sell, rent, or trade your personal information. We only share data with:

• Service providers necessary to operate DropScore (payment, email, analytics).
• Legal authorities when required by applicable law.
• Successors in the event of a merger, acquisition, or sale of assets.

6. Data Retention

We retain your email address and account information for as long as your account is active or as needed to provide the Service. Payment records are retained for the period required by tax and legal regulations. You may request deletion at any time.

7. Data Security

We implement industry-standard security measures, including HTTPS encryption, secure storage, and limited access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Opt out of marketing emails.
• Withdraw consent at any time.

To exercise these rights, email hello@dropscore.online.

9. Cookies and Tracking

We use cookies and similar technologies to remember your theme preference (dark/light mode), track anonymous analytics, and improve user experience. You can disable cookies in your browser settings, but this may affect certain features.

10. Children's Privacy

DropScore is not intended for users under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with data, contact us so we can delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or through the Service. The "Last updated" date at the top reflects the most recent revision.

12. Contact

For questions or concerns about this Privacy Policy, contact us at hello@dropscore.online.